Delivery Faqs

Where do you deliver?
We deliver to most areas in Sydney, if your delivery address is not accepted, then we do not currently offer delivery to that area yet. We strictly practice No Contact Delivery, that means our drivers can't go inside your building/apartment.

What are you delivery days
We have set delivery days for each location - outside of our delivery days will be charged extra on top of delivery the fee

How much is delivery?
Delivery is $15. If you spend $70 or more, then delivery will be free Additional $15 outside of delivery days

What time will my macarons arrive?
Our delivery time is between 11am-5pm, you will be notified by our courier upon arrival

What happens if I miss my delivery?
In case you do not answer your phone, we will wait for you for 10 minutes and move on to our next delivery. Your order will be left at the nearest store closest to you and can be collected within 2 days

Can I get a refund
We do not offer refunds for orders that have been submitted and/or missed deliveries

Can I change my delivery location?
Delivery destination cannot be changed once the order has been submitted. 

Please ensure that you read the above information thoroughly to avoid any confusion, as the will help our delivery run smoothly